Returns

We want you to be happy with your purchase here at Yahgie+Company. Customer satisfaction is important to us, therefore, we offer a 30-day return policy where you may return unused  items for exchange, refund, within 30 days of purchase. Products must be in new condition with their original packaging,accompanied by a copy of purchase receipt. We reserve the right  to reject a return that does not meet these criteria. In addition, we do not refund shipping and handling charges on original invoices nor return postage. A Return Merchandise Authorization (RMA) number is required for returns.

Please note:

• Shipping charges are not refundable.
• Returns must be pre-authorized prior to sending back with RMA number
• Return shipping costs are customer’s responsibility.
• There are NO returns on sample sale items. Including discount coupon items.
• All limited edition, sale items are final.
• Returns are not accepted on custom orders.
  
• Once we have received your return we will process the refund or exchange within 5 business days.

Lost in transit:

In the event that your product is lost or unaccounted for due to any cause during shipping, we will do our best to investigate the problem.

Yahgie+Company is not responsible for packages lost during transit, international customs issues, or delays due to incorrect shipping address. If shipping address provided is incorrect we will not refund or replace items ordered. 

Damaged/ Defective Merchandise

upon receiving your purchase, please inspect the merchandise. Damage claims on shipped items must be made within 48 hours of package arrival. If for some reason there is a defect to your item, please notify us immediately by filling out the RMA form below or email us at sales(at)yahgie(dot)com.